StethShop is a UK-based specialist supplier of high-quality stethoscopes and accessories, trading as Vena Cava Ltd. We provide authentic Littmann stethoscopes, professional accessories, and laser engraving services for healthcare workers, students, and NHS organisations.

Yes. All stethoscopes sold by StethShop are 100% genuine, sourced only from authorised suppliers. Every item is brand new, sealed, and suitable for clinical use.

Yes.

We offer free UK mainland delivery on orders over £100 (ex VAT).

Orders under that threshold include a £4.99 delivery charge.

• Standard delivery: 2–3 working days
  
• Express delivery (if applicable): 1–2 working days
  
• Engraved orders: 1–3 working days processing before dispatch
  

Tracking details are provided for all orders.

You can return unused, unopened items within 14 days.

However, engraved and personalised stethoscopes are non-returnable unless faulty or incorrectly engraved by StethShop.

Yes. Engraving does not affect your manufacturer warranty.

If the stethoscope itself is faulty, we will arrange a repair or replacement based on the brand’s official warranty policy.

Engraving is completed in 1 working day.

We use professional laser engraving machines to ensure a permanent, accurate and medical-grade finish.

Yes. StethShop accepts official NHS Purchase Orders (POs) for stethoscopes and accessories.

We also provide quotations for bulk orders and departmental requests.

Yes, we do! StethShop ships internationally. Shipping costs and delivery times vary depending on the destination — you’ll see the available options at checkout. If you need more details or a custom shipping quote, please contact us.

Phone: +44 20 8058 3531

WhatsApp: +44 20 8058 3531

Email: contact@stethshop.co.uk

Our team is available to assist with product queries, engraving questions, NHS orders and delivery updates.

We accept all major debit/credit cards, Apple Pay, Google Pay, Klarna (where available), and secure Shopify Payments.

Yes.

Healthcare students and training professionals can access occasional discounts, free engraving offers, and seasonal promotions.

You will receive a tracking link via email once your order is shipped.

If you haven’t received one, contact us and we’ll resend it instantly.

Contact us within 48 hours, including photos/videos if possible.

We will quickly arrange a replacement, refund, or correction.

Registered office:

20 Wenlock Road, London, N1 7GU, United Kingdom

This is an administrative address only – not a walk-in retail store.

Yes—if the order has not been engraved or dispatched.

Once engraving has begun, cancellations are no longer possible.